Return Policy
At Lustesa , we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a hassle-free return policy for your convenience.
Return Conditions
- 30-Day Return Window: You can return any unopened and unused item within 30 days of the delivery date.
- Original Packaging: The item must be in its original packaging and in the same condition as it was received.
- Proof of Purchase: A valid receipt or order confirmation is required for all returns.
How to Initiate a Return
- Contact our customer service team at [your email/phone number] to initiate the return process.
- Once your return is approved, we will provide you with a return address and instructions.
Refunds
- Refunds will be processed within 7-10 business days of receiving the returned item.
- The refund will be issued to your original payment method.
- Shipping fees are non-refundable unless the return is due to an error on our part.
We appreciate your business and strive to ensure your satisfaction!
